870.974.7700 Info@optusinc.com
A Platform for Healthcare Communications

A Platform for Healthcare Communications

A Platform for Healthcare Communications Healthcare stakeholders are facing disruption and demand from every direction. Unprecedented mergers are driving new business models for providers, researchers, and insurers alike, while the trend towards accountable care will...
Remote Work Trend Brochure

Remote Work Trend Brochure

Remote Work Trend Brochure Telecommuting is no longer a choice for many workers. It’s a necessity. In fact, Upwork predicts 73% of all teams will have remote workers by 2028. And Gartner predicts that, by 2030, the demand for remote work will increase by 30%. Let’s...
Modern Networking Solutions

Modern Networking Solutions

Modern Networking Solutions   New networking solutions are needed to keep up with these changes and provide consistent access, latency and security. SD-WAN (software-defined wide area network) has emerged as today’s leading solution, but Secure Access Service...
Contact Center Opportunities Guide

Contact Center Opportunities Guide

Contact Center Opportunities Guide   Businesses are rapidly implementing Contact Center as a Service (CCaaS) to their business structure. What’s driving CCaaS Adoption?• Customer demand (demand real-time answers)• Customer experience (CX)• Shift from CapEX to...
Get Ahead of the Competition with CCaaS

Get Ahead of the Competition with CCaaS

Get Ahead of the Competition with CCaaS Contact Centers (essentially the updated version of call centers) don’t seem flashy, but they can be the lifeblood of an organization. Calling is no longer the only way consumers engage with companies, and a growing number of...