by user | Mar 31, 2020 | Cloud, UCaaS
COVID-19 is sending the traditional in-office workforce home. Maybe you are like me and have never worked from home before. It is exciting, but it is can also be a little overwhelming. I have been working remotely for almost two weeks, and I learned from trial and...
by user | Jul 5, 2018 | Cloud, UCaaS
Today, the implementation of a cloud solution is critical to your organization’s growth and data security. With so many options, it can be difficult for companies to know which one to choose. When asking yourself what you’re looking for in a cloud solution for your...
by user | Jul 3, 2018 | Cloud, UCaaS
Now more than ever, businesses operate and communicate with multiple inbound and outbound channels. Whether it’s prospects, customers, vendors, or community contacts, you likely work via several different communication channels to interact with and accommodate each...
by user | Jul 3, 2018 | Cloud, UCaaS
Organizations have come to realize the many advantages of utilizing a cloud-based communication system. However, before making the leap to the cloud, organizations need to take a focused look at their security, financial and deployment preferences and then move into...
by user | Jul 2, 2018 | Cloud, UCaaS, Managed Voice
Business telecommunications has almost wholly reinvented itself over the last decade. The demand for hyper-connectivity—combined with dramatic advances in technology and the evolution of the “omnichannel” customer experience—has transformed communications in a...
by user | Oct 27, 2016 | Cloud, IT Support Services, Leadership
Mobility is one of the single biggest changes to communications that has impacted the entire delivery infrastructure. When I started in business as a wee lad, mobility was the bank of pay phones in the hotel lobby or outside the main convention floor. At break...