8 Benefits of a Cloud Voice Solution

July 3, 2018

Organizations have come to realize the many advantages of utilizing a cloud-based communication system. Below are a few ways in which this enterprise optimization tool can work for you.

1. Business Continuity

On-premise systems are susceptible to outages and interruptions of service since on-site locations create a single point of failure. Cloud voice solutions are hosted in multiple locations giving the service provider many points of communication fulfillment—reducing the likelihood of service interruptions.

2. Seasonal Scalability

Cloud voice solutions provide the flexibility required to accommodate unplanned, rapid deployment or suspension of resources. Scalability is especially important for organizations with business models that naturally expand or contract.

3. Business Expansion

Organizational growth requires a modular communications tool capable of accommodating current and future business needs. A cloud solution allows new locations to be easily added to the enterprise and tied into the corporate office. New sites can have the latest technology while old locations can migrate at an appropriate pace.

4. Predictable Cost Structure

Cloud voice solutions provide companies with a unique economic model—one that transitions from capital expense to operating expense. Cloud solutions offer possible reductions in capital expenditures while matching outlay to business volume. Flexible licenses allow your business to predictably and effectively manage costs

5. Minimal Capital Requirements

Cloud voice solutions typically require little initial capital expenditure, primarily if a suitable data network is already in place. Often IP phones are the only capital expense required and can be leased, if desired.

6. Less Risk of Obsolescence

In many businesses, it is common to see outdated on-premise legacy equipment since upgrading can be difficult and expensive. Cloud voice lessens the risk of obsolescence by moving the responsibility for infrastructure to the service provider.

7. Streamline Management

Cloud voice solutions eliminate the need for trained staff at multiple sites. Companies no longer have to send IT staff members with telephony experience to each location every time a change is required or a system problem occurs.

8. Enhanced User Capabilities

Cloud voice solutions make it simple for administrators to quickly add functionality at the individual, departmental and/or organizational level. Simple solution administration provides uncompromised flexibility—giving employees what they need when they need it, regardless of device or location.

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We post often about how Optus is helping large organizations across various industry segments get more out of existing communications infrastructures. Be sure and check back regularly for the latest lifecycle extension information from Optus.