Organizations have come to realize the many advantages of utilizing a cloud-based communication system. Below are a few ways in which this enterprise optimization tool can work for you.
1. Business Continuity
On-premise systems are susceptible to outages and interruptions of service since on-site locations create a single point of failure. Cloud voice solutions are hosted in multiple locations giving the service provider many points of communication fulfillment—reducing the likelihood of service interruptions.
2. Seasonal Scalability
Cloud voice solutions provide the flexibility required to accommodate unplanned, rapid deployment or suspension of resources. Scalability is especially important for organizations with business models that naturally expand or contract.
3. Business Expansion
Organizational growth requires a modular communications tool capable of accommodating current and future business needs. A cloud solution allows new locations to be easily added to the enterprise and tied into the corporate office. New sites can have the latest technology while old locations can migrate at an appropriate pace.
4. Predictable Cost Structure
Cloud voice solutions provide companies with a unique economic model—one that transitions from capital expense to operating expense. Cloud solutions offer possible reductions in capital expenditures while matching outlay to business volume. Flexible licenses allow your business to predictably and effectively manage costs
5. Minimal Capital Requirements
Cloud voice solutions typically require little initial capital expenditure, primarily if a suitable data network is already in place. Often IP phones are the only capital expense required and can be leased, if desired.
6. Less Risk of Obsolescence
In many businesses, it is common to see outdated on-premise legacy equipment since upgrading can be difficult and expensive. Cloud voice lessens the risk of obsolescence by moving the responsibility for infrastructure to the service provider.
7. Streamline Management
Cloud voice solutions eliminate the need for trained staff at multiple sites. Companies no longer have to send IT staff members with telephony experience to each location every time a change is required or a system problem occurs.
8. Enhanced User Capabilities
Cloud voice solutions make it simple for administrators to quickly add functionality at the individual, departmental and/or organizational level. Simple solution administration provides uncompromised flexibility—giving employees what they need when they need it, regardless of device or location.